Protect Your Brand
Powerful Crisis Communication Management by Famefoot
We help brands stay calm and share correct messages during tough times. Famefoot makes crisis communication simple, safe, and full of trust.
Crisis Communication Management helps companies handle difficult situations by sharing clear and correct messages. When a problem happens, brands need to protect their image, keep people calm, and recover trust. Good communication supports brand safety and strong reputation.
At Famefoot, we guide companies on what to say, how to say it, and when to say it during emergencies. We make sure communication is calm, honest, and easy for everyone to understand.
Our goal is to help brands respond quickly, fix confusion, and rebuild trust through smart and simple communication.
Key Features — Crisis Communication Management
Pre-built playbooks and escalation matrices that define roles, approval flows and communication triggers so your team acts fast and consistently during a crisis.
Rapid response to journalist enquiries, prepared spokespeople, and professionally written statements that control narrative while preserving credibility.
Continuous monitoring and tactical interventions to limit harmful visibility, address false claims and prioritise corrective content across digital channels.
Clear, factual and empathetic messaging crafted for stakeholders, media and affected audiences to maintain trust while investigations or responses unfold.
Secure internal briefs, employee FAQs and manager scripts that keep teams informed, aligned and confident while external issues are handled sensitively.
On-call crisis support for urgent needs: rapid counsel, message drafting and media coordination so your organisation never faces a communications gap.
Benefits — Why Brands Trust Famefoot
We bring steady leadership and practical steps during high-pressure events so your team responds with composure and purpose.
ComposureEstablished journalist relationships and professional credibility help us advise on timing, tone and placement to minimise escalation.
AccessPrivate handling and secure communication protocols protect sensitive information and maintain stakeholder trust during investigations.
PrivacyAyush Gupta personally oversees crisis strategy to ensure senior oversight, rapid judgement calls and media-savvy positioning when it matters most.
LeadershipBeyond immediate response, we plan recovery communications that restore credibility, highlight corrective action and rebuild stakeholder confidence.
RestoreWe set clear recovery KPIs — coverage tone, sentiment shifts and stakeholder feedback — so you can see the impact of remediation work in real terms.
MeasuredProcess — Our Crisis Management Workflow
Immediate triage to identify issue scope, stakeholders affected, legal considerations and likely media pathways—so we prioritise response actions quickly and accurately.
Build an incident-specific response plan that defines messages, spokespeople, approval owners, channels and timing to control narrative flow.
Issue timely, factual statements to media and stakeholders, provide manager scripts and employee briefings, and coordinate any required press interactions.
Track media coverage, social sentiment and stakeholder response in real time to detect escalation points and adjust messaging as new facts emerge.
Implement remediation communications, corrective actions and sustained storytelling to rebuild trust—sharing evidence of change and impact transparently.
After-action review and updated playbooks ensure lessons are integrated into governance, training and future preparedness for faster response next time.
Case Studies — Crisis Response & Reputation Recovery
Managed a rapid-response campaign for a retail brand after online backlash, issuing clear apologies, corrective steps and stakeholder updates that resolved the issue in 48 hours.
Coordinated a national recall announcement with regulators and media, ensuring transparency and limiting reputational damage while directing affected customers to support channels.
Turned a negative news cycle into constructive coverage by supplying robust evidence, arranging corrective interviews and promoting the client’s resolution measures.
Executed a coordinated online response—press statements, SEO-forward corrective content and outreach to platforms—which reduced searchable negative signals substantially.
Prepared board and public briefings for an executive conduct issue and managed communications that balanced transparency with legal safeguards for the organisation.
Led local engagement and remedial campaigns after a community grievance, restoring trust through joint initiatives and public accountability statements.
Crafted timely investor updates and Q&A materials during a financial incident, preventing panic and preserving confidence among key stakeholders.
Coordinated responses with regulators, provided transparent documentation and communicated remedial steps—helping the client avoid escalations and fines.
Testimonials — Client Experiences
“Famefoot helped us stay calm and professional during a tough media situation. Their advice was practical and effective.”
“When bad publicity hit, Famefoot turned the narrative around within days. Absolute professionals.”
“Their team was responsive 24/7. They guided us through every step with clarity and confidence.”
“I was impressed by how they handled media pressure. Famefoot knows how to protect your brand.”
“Quick, composed, and strategic — Famefoot managed our communication like a pro.”
“Thanks to Famefoot, our online reputation was completely restored after a bad review wave.”
Frequently Asked Questions (FAQs)
It’s the practice of preparing for and responding to events that threaten a brand’s reputation, delivering accurate messaging and restoring trust with stakeholders.
We handle social-media controversies, product recalls, executive issues, regulatory incidents, negative press and other high-impact reputation events.
We provide immediate assistance, typically within hours, offering rapid message drafting, media coordination and stakeholder briefings to contain escalation.
Yes. Our services include monitoring, rapid-response social replies, corrective content and platform outreach to manage digital harm effectively.
Absolutely. All crisis work is handled with strict confidentiality and secure communications protocols to protect sensitive information and legal positions.
Yes — crisis risk isn’t only for large firms. We scale our response packages to suit startups, SMEs and large organisations equally, with budget-conscious options.
Recovery includes corrective communications, evidence of remedial action, stakeholder outreach and reputation-building storytelling to demonstrate accountability and progress.
See our related crisis-prevention and PR offerings on the Public Relations Services page. We also follow best-practice guidance from industry bodies like PRSA.
